An Amazon employee decided to skip the usual channels and write directly to Jeff Bezos about a pay problem. She did not expect her message to set off a broader review across the company.
At 61, Bezos ranks among the world’s wealthiest people, having grown Amazon from a garage startup into one of the most valuable companies on the planet.
A year before he handed the CEO role to Andy Jassy in July 2021, Bezos received an email from Tara Jones, a warehouse associate based in Oklahoma, laying out her payroll issue.
Jones was out on medical leave and expected a paycheck of $540. When it arrived, a significant portion was missing.